All our items are shipped to Amazon Warehouses, so we are unable to control the point of shipment for any inventory. If you purchased a product directly from Amazon, and you are within the 30-day return period for Amazon purchases, you can receive a full refund/ replacement directly from Amazon. You can initiate this by contacting their Customer Service through your order history.
Please understand that we do not have control of any inventory obtained and sold by 3rd parties on Amazon. If you make a purchase through Amazon, your return/ refund needs to be handled by Amazon. If you still need assistance after you have reached out and communicated with Amazon Customer Service regarding a return/ refund, please let us know!
Thank you for your support of our products!
You can find our Primal Blueprint Storefront on Amazon here: Amazon Primal Blueprint Storefront