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All Categories ​>​ General Questions ​>​ Orders

Orders

How do I track my order?

Please login to your Primal account and click on the Order Number for tracking information. If not enough information is displayed and you need further detailed tracking, please contact the Courier d…

Updated 2 months ago

How do I change or cancel my subscription order?

You can make changes to your subscription(s) by logging into your account and clicking on the " Manage Subscriptions " option. To cancel a subscription order that has already processed please contact…

Updated 2 months ago

How do I place a Wholesale Order?

Interested in a Wholesale?. We are in distribution with UNFI as well as KeHe. https://www.unfi.com/ https://www.kehe.com/ If you are interested in a direct Wholesale Account, please Click Here to com…

Updated 2 months ago

My order is missing an item

If you have received an order that is incomplete or missing any item(s), please contact customer service at: info@primalblueprint and include your Order Number and a description of the missing item.…

Updated 3 months ago

Payment Options for Subscriptions

For a subscription, our system needs the ability to auto charge monthly. Please use a Debit or Credit card to checkout with your subscription items. Gift Cards, as well as PayPal Express, are not set…

Updated 3 months ago

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