My coupon code isn't working.

Coupon Code not working? Here are some tips:

  • Coupon codes are case sensitive and generally can only be used one time and on "One-Time Purchase" only.
  • Coupons are Not valid towards any Subscribe & Save (subscription) orders unless specifically stated.
  • Check to be sure that the coupon/ promotion hasn't expired.
  • If the Promotion is to buy a product to get another product free, please ensure that you add the free product mentioned to your shopping cart in order for the coupon to apply and discount the price of the item.
  • Double check the website the coupon is valid on. We have two websites, and and coupons are not always interchangeable between the two.
  • Review Coupons can only be applied to "One-Time Purchase" and they expire within 14 days of being issued.

If you still need assistance, please reach out to our customer service team at

Or call us at 888-774-6259. Our hours are Monday-Friday 8 am-4:30 pm PST




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