Q: What is collagen?

A: Collagen is one of the most abundant proteins in your body, accounting for about a third of its protein composition. Collagen production naturally declines with age. Collagen may be sourced from animals and fish and made into edible powders.

Q: What is the best way to take collagen?

A: You can take it any time of day, on its own or with a meal. It can be mixed into hot or cold liquids or added to smoothies. You can also take it before or after workouts.

Q: Where does your collagen come from?

A: Our collagen comes from cattle ranches in South America. While the cows are grass-fed for most of their lives and traditionally raised on pasture, we chose to remove the grass-fed claim from our labels in 2018 due to some retailers requiring documentation showing 100% grass-fed, which is not attainable in the collagen supply chain at this time. Be assured that we strive to source high-quality collagen peptides from well-established manufacturers with high-quality standards.

Q: I have an allergy, is the collagen manufactured in a facility that contains allergens?

A: The line that the collagen is manufactured on is in a shared facility and on a shared line with all 8 major allergens. They have an allergen control program and specific cleaning and testing protocols to avoid allergen residues.

Q: How long does my Primal Kitchen Collagen product last?

A: Each canister or stick pack tray has an expiration date printed on the bottom package. Please store in a cool, dry place, tightly sealed.

Q: Why isn't your collagen 100% Grass-Fed?

A: There simply isn't enough volume possible for our needs from suppliers that may provide 100% grass-fed. Most of the major collagen companies are not able to provide certified 100% grass-fed. Although we push to get a better assurance of grass-fed, it is not enough to provide an absolute claim. 

Q: What is monk fruit?

A: Also called Luo Han Goa, monk fruit is a Chinese herb cultivated for centuries by Buddhist monks. Much like stevia, it’s a delicious and natural way to sweeten without all the calories of sugar.

Q: What is konjac root?

A: Konjac is derived from the root of the konjac plant. It is a soluble and fermentable dietary fiber.

Q: Are your collagens containers BPA Free?

A: Yes, our canisters and scoops are BPA-free.

Q: Is Collagens screened for heavy metals?

A: Our quality standards include testing each lot of collagen produced for compliance with regulatory standards for heavy metals.

Q: What is the natural flavor in the Hazelnut Collagen Creamer?

A: The natural flavor is a blend of natural hazelnut flavors.

Q: What is MCT and how will it benefit me?

A: MCT stands for Medium Chain Triglycerides. These are derived from coconut oil and represent a set of fatty acids of particular sizes. MCTs are known to be beneficial for the gut and are commonly used by people on keto diets.


Keto Certification: Keepin’ it Keto Certified means keepin’ the carb count super-specific based on standard, USDA-set serving guidelines. For meals, that means less than 10g of net carbohydrates per serving (12g for minimally processed foods or foods with reduced digestibility), 6g for snacks, and 2g per .5oz for condiments.

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