It is our goal to deliver your order to you in the quickest and most cost-effective manner possible. Our rates are designed merely to cover our costs and we offer free domestic shipping on all books and auto-ship orders that meet the minimum purchase requirements.

Book Orders:

Domestic book orders are shipped free of charge via USPS Media Mail (2-9 business days).

Other Product Orders:

All orders placed through are typically shipped from our warehouse within 1-2 business days. To request same-day shipping please contact one of our customer service representatives before 10:30 AM PST at 888-774-6259 (or 310-317-4414) to place your order.

All orders placed from 10:30 AM PST Friday-12:00 AM Sunday will not get processed until the following Monday morning, and typically ship by Tuesday. All orders are shipped from our Southern California location.



Most domestic orders usually arrive in 5-7 business days but can take up to 10 days in some cases.


In most cases an email will be sent with a link to track the status of your order. If you do not receive this email simply call 888-774-6259 (or 310-317-4414), or you can click on the Chat Now box from our website and chat live with one of our friendly customer service representatives.


On both of our websites, and -

Any orders that contain a 3-pack (dressing, mayo, avocado oil) will get free domestic shipping

One-time orders over $50 will get free domestic shipping

Autoship Orders:

All domestic auto-ship orders (monthly subscriptions) ship FREE when the minimum purchase requirements are met.

  • - Free shipping eligibility applies to bundled items or a minimum purchase amount of $30. Domestic Only.
  • - Free shipping eligibility applies to bundled items or a minimum purchase amount of $22, Domestic Only.


We use Fed Ex and USPS courier service which gets the shipments to our international customers within 7-14 days. Please note that in most cases there will be a duty or tax charged on your end (which vary, but can be steep). Also some of our products may not even be considered legal in your country even though they are not pharmaceutical grade some countries may consider them as such. That is up to your country's rules and regulations. You can always check with your local customs office to see what may be rejected or subject to a duty/tax. We do have many satisfied international customers, so it's worth a shot!


If you have special shipping requests or have any questions about an order you have placed, please feel free to contact us using our contact form or our toll free number, 888-774-6259 (or 310-317-4414).


We only offer expedited delivery on a request basis. If your order is urgent please contact our customer service department who will try to accommodate your needs. Extra fees will apply.


Primal Nutrition, LLC. is not responsible for lost or damaged packages while in transit.

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